Refund policy

Cancellation Rights

Where you have purchased the goods or services as a consumer you are entitled to cancel any contract completed with us within 7 days from the day after receipt of the goods or services. We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order. Returned good must be returned in the same condition as they were when they were delivered until such time as the goods or services are either collected by us or delivered back to us by you. To return any items, phone us on 0345 565 1762 quoting your order number. The items should then be returned by an agreed delivery method. We cannot cover return postage costs. Items should be returned to us by Recorded Delivery or equivalent service. You may obtain a proof of posting at any post office, this is free of charge.